On 23 April 2019, MTSC had collaborate with UL and Association of Malaysian Medical Industries (AMMI) on conducting a  seminar of Human Factor Research & Design delivered by Mr Merrick F Kossack. This event was held at G Hotel Kelawai from 9 am – 5pm. The speaker,Mr. Merrick F Kossack is a Human Factors professional with over 25 years’ experience in researching, designing and testing complex systems while balancing user needs with business goals.

The objective of this event are to achieve compliance with IEC 62366: 2007 and use design guidance in ANSI/AAMI HE75: 2009 . Besides that, we are focusing on how to select and apply the usability techniques and teach on developing testable requirements for usability. The participants also been taught on how to manage the risk of use-error.  This event had gone smoothly and had a tons of positive feedback.